Pending

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Pending

Unread postby kennickyx » Mon Aug 22, 2016 2:43 pm

Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help
kennickyx
 
Posts: 2
Joined: Mon Aug 22, 2016 2:39 pm

Re: Pending

Unread postby Mr. Truffles » Tue Aug 23, 2016 7:24 am

kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles
User avatar
Mr. Truffles
Site Admin
 
Posts: 225
Joined: Thu Mar 21, 2013 12:31 pm

Re: Pending

Unread postby kennickyx » Thu Aug 25, 2016 9:47 am

Mr. Truffles wrote:
kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles


its been 4 days and still saying pending
and my bank account says payment succesfull
kennickyx
 
Posts: 2
Joined: Mon Aug 22, 2016 2:39 pm

Re: Pending

Unread postby Mr. Truffles » Thu Sep 01, 2016 12:29 pm

kennickyx wrote:
Mr. Truffles wrote:
kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles


its been 4 days and still saying pending


and my bank account says payment succesfull


Dear kennickyx,

Do you have an order number?

Regards,
Mr. Truffles
User avatar
Mr. Truffles
Site Admin
 
Posts: 225
Joined: Thu Mar 21, 2013 12:31 pm


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