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Pending

Unread postPosted: Mon Aug 22, 2016 2:43 pm
by kennickyx
Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help

Re: Pending

Unread postPosted: Tue Aug 23, 2016 7:24 am
by Mr. Truffles
kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles

Re: Pending

Unread postPosted: Thu Aug 25, 2016 9:47 am
by kennickyx
Mr. Truffles wrote:
kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles


its been 4 days and still saying pending
and my bank account says payment succesfull

Re: Pending

Unread postPosted: Thu Sep 01, 2016 12:29 pm
by Mr. Truffles
kennickyx wrote:
Mr. Truffles wrote:
kennickyx wrote:Hello everyone

we ordered 100 gr atlantis and i paid the money from europan bank transfer this morning
but its still saying pending
when it will change or something can u help


Hi kennickyx,

Your order staus will change to: "payment received", when we actually received your payment. An international bank transfer can take up to 2 business days, until it's actually show up on our end.

Regards,
Mr. Truffles


its been 4 days and still saying pending


and my bank account says payment succesfull


Dear kennickyx,

Do you have an order number?

Regards,
Mr. Truffles