Legality: are the truffles legal in my country?

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Re: Legality: are the truffles legal in my country?

Unread postby NKuntz » Fri Jun 03, 2016 3:39 pm

Any problem with shipping to Spain?
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Re: Legality: are the truffles legal in my country?

Unread postby Mr. Truffles » Wed Jun 08, 2016 11:03 am

NKuntz wrote:Any problem with shipping to Spain?


Hi NKuntz,

We do not keep a list of countries/states in which our products are legal and in which they are not. We consider it a customer's care to find out. All we know is that it's 100% legal in the Netherlands. That's our official statement.
We can always send it, but if it gets confiscated by customs, we will not give any refund or any type of reimbursement. Just to warn you in advance.
So there is no guarantee it will arrive, but all the packages we shipped to Spain so far have arrived.

Regards,
Mr. Truffles
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Re: Legality: are the truffles legal in my country?

Unread postby NKuntz » Wed Jun 08, 2016 11:31 am

Mr. Truffles wrote:
NKuntz wrote:Any problem with shipping to Spain?


Hi NKuntz,

We do not keep a list of countries/states in which our products are legal and in which they are not. We consider it a customer's care to find out. All we know is that it's 100% legal in the Netherlands. That's our official statement.
We can always send it, but if it gets confiscated by customs, we will not give any refund or any type of reimbursement. Just to warn you in advance.
So there is no guarantee it will arrive, but all the packages we shipped to Spain so far have arrived.

Regards,
Mr. Truffles


Thanks! I think I'll try then.
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Re: Legality: are the truffles legal in my country?

Unread postby Dave321 » Wed Jun 15, 2016 8:19 am

My package says it has "arrived at country of destination " it's been like this since the 11th and I have received no further updates on the package was wondering if this is normal ?
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Re: Legality: are the truffles legal in my country?

Unread postby Joeyboy97 » Sun Jun 19, 2016 5:36 pm

Hi, was thinking about purchasing some truffles through you but before I do just wanted to check if you have had any trouble in shipping into the uk. I have seen the other replies you have given to other uk customers but just wanted to make sure if you have had any trouble recently.
Thanks :D :D
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Re: Legality: are the truffles legal in my country?

Unread postby Joeyboy97 » Thu Jun 23, 2016 5:42 pm

Any problems with shipping to the uk?
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Re: Legality: are the truffles legal in my country?

Unread postby Mr. Truffles » Tue Jul 05, 2016 3:00 pm

Joeyboy97 wrote:Any problems with shipping to the uk?


Hi Joeyboy97,

We ship 10 to 15 orders to the UK each week. Once every 2 or 3 months we notice that a few of them get confiscated (all the orders we sent on one specific day). Most of the orders we send arrive without any problems.

Regards,
Mr. Truffles
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Re: Legality: are the truffles legal in my country?

Unread postby Trufflepokemon » Thu Jul 28, 2016 11:48 pm

Hello,
Did you try to send it to the middle east before?
Or Bahrain?
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Re: Legality: are the truffles legal in my country?

Unread postby Mr. Truffles » Fri Jul 29, 2016 10:43 am

Trufflepokemon wrote:Hello,
Did you try to send it to the middle east before?
Or Bahrain?


Hi Trufflepokemon,

We do not keep a list of countries/states in which our products are legal and in which they are not. We consider it a customer's care to find out. All we know is that it's 100% legal in the Netherlands. That's our official statement.
We can always send it, but if it gets confiscated by customs, we will not give any refund or any type of reimbursement. We have shipped a few package to the United Arab Emirates and Lebanon, so far nobody reported any problems to us.
If you want to place an order, you can do so by sending an e-mail to: info@magictruffles.com and telling us what you would like to purchase. We will then e-mail you your order total and payment instructions.

Regards,
Mr. Truffles
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Re: Legality: are the truffles legal in my country?

Unread postby chickenBoy » Fri Sep 16, 2016 9:14 pm

Szevasztok!

Tudok fizetni moneybookers-el ? Köszi, puszi.
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